Terms of Use

Last updated: March 2025

Welcome to losangelesaddictionhotline.com (the "Website"), operated by the Los Angeles Addiction Hotline. By accessing or using this Website or calling any phone number listed on it, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this Website.

1. Information Only — Not Medical Advice

The content on this Website is provided for informational purposes only. It is not intended to be, and should not be construed as, medical advice, clinical guidance, or a professional diagnosis or treatment recommendation.

The Los Angeles Addiction Hotline is an information and referral service. We are not a hospital, clinic, treatment facility, or licensed healthcare provider. We do not diagnose conditions, prescribe medications, or deliver clinical treatment of any kind. The information provided on this Website and over the phone is intended to help you understand your options and connect with appropriate resources — it is not a substitute for professional medical evaluation and treatment.

Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition, substance use disorder, or treatment options. Never disregard professional medical advice or delay seeking treatment because of something you read on this Website or heard during a call.

2. Hotline Numbers — Informational Purposes

The phone numbers listed on this Website, including our own hotline number (213) 277-7446 and third-party hotline numbers, are provided for informational and referral purposes. We make every effort to verify that listed numbers are accurate, active, and operational. However, we cannot guarantee the availability, accuracy, or quality of service provided by any third-party hotline or organization.

Third-party hotlines and organizations listed on this Website operate independently from the Los Angeles Addiction Hotline. Their inclusion on our site does not constitute an endorsement, recommendation, or guarantee of the quality of their services. Each organization has its own policies, hours of operation, and eligibility requirements.

3. Not a Substitute for Emergency Services

If you are experiencing a medical emergency, a life-threatening situation, or an overdose, call 911 immediately.

This Website and the Los Angeles Addiction Hotline are not emergency services. We do not provide emergency medical care, dispatch emergency responders, or serve as a substitute for 911, poison control (1-800-222-1222), or any other emergency service.

If someone is unconscious, not breathing, having a seizure, or showing signs of an overdose, call 911 first. After calling 911, administer naloxone (Narcan) if available and you are trained to do so. Do not rely on a hotline call as a replacement for emergency medical intervention.

4. No Endorsement of Treatment Providers

The Los Angeles Addiction Hotline does not endorse, recommend, or guarantee any specific treatment facility, rehabilitation program, healthcare provider, or recovery service. References to specific organizations or programs are provided for informational purposes only and should not be interpreted as an endorsement of their services, methods, or outcomes.

We encourage all individuals to conduct their own research, verify licensing and accreditation, and consult with healthcare professionals before selecting a treatment provider. The decision to pursue any form of treatment is entirely your own and should be made in consultation with qualified medical professionals.

5. Limitation of Liability

To the fullest extent permitted by applicable law, the Los Angeles Addiction Hotline, its owners, operators, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from or related to:

  • Your use of, or inability to use, this Website or any information provided on it
  • Any action taken or not taken based on information provided on this Website or during a phone call
  • The quality, accuracy, or outcomes of services provided by any third-party organization listed on this Website
  • Any errors, omissions, or inaccuracies in the content of this Website
  • Any interruption or cessation of service of this Website or our phone lines
  • Any unauthorized access to or alteration of your personal information

This Website and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

6. Accuracy of Information

We make reasonable efforts to ensure that the information on this Website is accurate and up to date. However, the addiction treatment landscape changes frequently, and we cannot guarantee that all information is current, complete, or free of errors at all times. Phone numbers, operating hours, eligibility criteria, and program availability may change without notice. We are not responsible for any inaccuracies or outdated information that may appear on this Website.

7. External Links

This Website may contain links to external websites operated by third parties. These links are provided for your convenience and informational purposes. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Visiting external links is at your own risk, and we encourage you to review the terms and privacy policies of any third-party site you visit.

8. Intellectual Property

All original content on this Website, including text, graphics, logos, and page layouts, is the property of the Los Angeles Addiction Hotline and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission. Statistical data sourced from public agencies (LACDPH, SAMHSA, SAPC) is attributed accordingly and is subject to the terms of those agencies.

9. Modifications to These Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website after any changes constitutes your acceptance of the revised terms. We encourage you to review these Terms periodically.

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of this Website shall be resolved in the courts of Los Angeles County, California.

11. Contact Us

If you have questions about these Terms of Use, please contact us: